problem with connect...

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rpoiu
Posts: 5

problem with connect...

Post by rpoiu »

hello, i have problem to connect to server... i can chose realm, but ill get stuck with "logging in to the game server" window... i have your client and realm list set realmlist connect.smolderforge.com... can you help me?
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Oldsalt
Game Master
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Posts: 151

Re: problem with connect...

Post by Oldsalt »

Hi there, you should try to check your World of Warcraft folder, delete the "Cache" folder and the settings file "Config.wtf" located in the "WTF" folder.
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rpoiu
Posts: 5

Re: problem with connect...

Post by rpoiu »

notning chanched... it will be propably problem with my internet provider... before one year i was play on your server easy, but now before 2 weeks he did something with my receiver on roof... so there is that problem i thnk... coz i dont have antivirus and notning what can blocking connecting to your server
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Oldsalt
Game Master
Game Master
Posts: 151

Re: problem with connect...

Post by Oldsalt »

You may also try to flush your DNS cache.
Press Windows + R, type cmd and press Enter. Then type "ipconfig /flushdns" (without the quotation marks) and press Enter.
By the way, I highly advise you to use an antivirus AND a firewall.
Retired Game Master.
rpoiu
Posts: 5

Re: problem with connect...

Post by rpoiu »

Nothing chanched.
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Henhouse
Administrator
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Posts: 7855
Location: Sweden
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Re: problem with connect...

Post by Henhouse »

What country are you from, by chance? We're getting several reports from people from Russia having issues connecting.

If you open Windows Command prompt and type:

Code: Select all

ping 37.59.9.239
Can you take a screenshot of what comes back? Does anything get returned?
Administrator - Project Lead / Server Management / Core Development
rpoiu
Posts: 5

Re: problem with connect...

Post by rpoiu »

The time limit has expired. I cannot connect to that IP... I´m from czech republick, but before one year i was play on your server normally. I still have char there. For that time no hardvere changed at home and I still have same internet.
rpoiu
Posts: 5

Re: problem with connect...

Post by rpoiu »

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