I can't subscribe to the server

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nefaz197
Posts: 4

Re: I can't subscribe to the server

Post by nefaz197 »

hi , I want to join the server,
but when I want to register and I click register , nothing happens
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Apuclevercow
Posts: 1349

Re: I can't subscribe to the server

Post by Apuclevercow »

Have you got this issue when you click on "Create Account" from the home of the website ?
If so, it might be a browser issue. Here is the link:
https://www.smolderforge.com/site/account/register
ah
nefaz197
Posts: 4

Re: I can't subscribe to the server

Post by nefaz197 »

Yes i have this page, but when I click on "creat account" nothing happens, the account has no created (sorry for my english i'm french)
nefaz197
Posts: 4

Re: I can't subscribe to the server

Post by nefaz197 »

I try with firefox, internet explorer, whith my smartphone.. impossible to subscribe
Evolve
Posts: 161

Re: I can't subscribe to the server

Post by Evolve »

For advanced users, there is the realmlist

lol
nefaz197
Posts: 4

Re: I can't subscribe to the server

Post by nefaz197 »

after writing my ID , my password and my email , I click on " create account " , the page is refreshed , and the account has not been created :(
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Apuclevercow
Posts: 1349

Re: I can't subscribe to the server

Post by Apuclevercow »

Are you certain your email address isn't already used ?
If no, try another account name and be sure that your password matches with the verification one.
ah
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Henhouse
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Location: Sweden
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Re: I can't subscribe to the server

Post by Henhouse »

It doesn't matter if the email address has already been used.

Make sure you're not attempting to create an account with any non latin-based characters. To be safe, use just the English alphabet, same with password.

I just tested making an account, and it works fine. There has to be something invalid you're putting in. Make sure you use a REAL email address too.
Administrator - Project Lead / Server Management / Core Development
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