24/7 Transmog donate lost cus rollback!

[deepmoon2k]

Hey Smolderforge!
So, today around 15:46:06 CET (UTC+1), to fix transmog on rogue! :D
And I played a few hours after that, then had to /afk out of a BG cus irl.
I got the payment process for paypall & all.
Pm me ingame or here.

/ Labbentay

[Henhouse]

Transmog donorship (not the act of transmogging) is immune to "rollback" because it takes effect and is saved in the database immediately, and not on a time interval. So this is simply not possible.

[deepmoon2k]

Why dont I have it then? I've tried to apply Transmog, but it just comes up "come back when I have trangsmog coins"

P.S Do I have to activate a code to get it? Cus my email with paypal is fked! Got a new I got my donor codes from.

[Henhouse]

P.S Do I have to activate a code to get it?

Yes... Our servers don't magically read your mind on which character and account you play on and want the transmog on.

You'll need to check your email for a code the same way the other donations go.

[deepmoon2k]

Then ill send my new email to your administration. I got the payment deals and all that covered. Shouldnt be a problem!
Thanks for the reply.

[Henhouse]

Alright, great. We should be able to sort it out pretty quick then.

[deepmoon2k]

Guess you got my email!

[deepmoon2k]

Bump..still no code / email or anything like after a week, comon Smoldy