Donor Code Recovery And Non existing account problem.
Donor Code Recovery And Non existing account problem.
Hey there, i have 1 request and 1 problem i would like to be sorted.
The problem, i registered in 2010 its been 4 years now and i can login in forums but when i try loging in on website it says '' No username exists with that name or password''.
And the request would be the donation code recovery before it was impossible but i checked forums and there was topic where it says that it is possible to recover donation codes with proof.
I sended 4 screenshots of my e-mail where i get the donation codes dates year and ect.
I sended PM To Admin but the pm disapiered i dunno. And yeah when i played there wsnt such option to save the donor so i lost 4 donation on 4 different chars.
I would apriciate it alot if you could check the screenshots. If you didnt recieve them i could add you on skype and even send a recording, b/c my country e-mail website dsnt allow to upload more then 50 mb files .
Tnx again.
The problem, i registered in 2010 its been 4 years now and i can login in forums but when i try loging in on website it says '' No username exists with that name or password''.
And the request would be the donation code recovery before it was impossible but i checked forums and there was topic where it says that it is possible to recover donation codes with proof.
I sended 4 screenshots of my e-mail where i get the donation codes dates year and ect.
I sended PM To Admin but the pm disapiered i dunno. And yeah when i played there wsnt such option to save the donor so i lost 4 donation on 4 different chars.
I would apriciate it alot if you could check the screenshots. If you didnt recieve them i could add you on skype and even send a recording, b/c my country e-mail website dsnt allow to upload more then 50 mb files .
Tnx again.
Re: Donor Code Recovery And Non existing account problem.
Please email [email protected] with donation records, Paypal email address, etc. anything that can help us look up your old account.
Administrator - Project Lead / Server Management / Core Development
Re: Donor Code Recovery And Non existing account problem.
Can i get answer if you did recieve my e-mail?Henhouse wrote:Please email [email protected] with donation records, Paypal email address, etc. anything that can help us look up your old account.
Re: Donor Code Recovery And Non existing account problem.
skelts94 wrote:Can i get answer if you did recieve my e-mail?Henhouse wrote:Please email [email protected] with donation records, Paypal email address, etc. anything that can help us look up your old account.
If you did not misspell the email adress then yes, he did get it.
Re: Donor Code Recovery And Non existing account problem.
I Didnt misspell it. Sadly i dont get anny reply.Mayore wrote:skelts94 wrote:Can i get answer if you did recieve my e-mail?Henhouse wrote:Please email [email protected] with donation records, Paypal email address, etc. anything that can help us look up your old account.
If you did not misspell the email adress then yes, he did get it.
Re: Donor Code Recovery And Non existing account problem.
I got it, I just have lots of emails it takes me a little while to respond to them all. I do appreciate your patience though.
Administrator - Project Lead / Server Management / Core Development
Re: Donor Code Recovery And Non existing account problem.
Thank god you got it, happy to hear that, yeah i understand , tnx for replying, btw last question how long it will take to aproove my email so i could get my deleted donor codes?Henhouse wrote:I got it, I just have lots of emails it takes me a little while to respond to them all. I do appreciate your patience though.
Tnx again waiting for your reply :)
Re: Donor Code Recovery And Non existing account problem.
Replied.
Administrator - Project Lead / Server Management / Core Development
Re: Donor Code Recovery And Non existing account problem.
Apriciate it tnx again :)Henhouse wrote:Replied.
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