Writing a Ticket
Posted: 14 Jul 2012, 13:34
Hello. Many of you don't realize that sometimes there are alot of tickets that needs to be done. A ticket that says "GM whis me" will take more time than it takes to answer to a well written ticket.
If it's a simple question for example: " How much honor do I get for x Badge of Justice? " Try asking that in the Looking For Group channel, you will most likely get a correct answer there. Although, if your problem is a bit more complexed, write a ticket that describes your problem. Describe it as WELL as you can. That will make my and my co-workers' job much easier and quicker. If it's written as it should you have a high chance of getting help and we will be able to take care of more tickets in a short time.
Please, follow this and everyone will be happier.
Best Regards,
Game Master Nosh
If it's a simple question for example: " How much honor do I get for x Badge of Justice? " Try asking that in the Looking For Group channel, you will most likely get a correct answer there. Although, if your problem is a bit more complexed, write a ticket that describes your problem. Describe it as WELL as you can. That will make my and my co-workers' job much easier and quicker. If it's written as it should you have a high chance of getting help and we will be able to take care of more tickets in a short time.
Please, follow this and everyone will be happier.
Best Regards,
Game Master Nosh