Smolderforge Support Community

So some of you who play our Wrath servers, or are just reading here might have been reading about how the whole Wrath thing sort of committed suicide.

Well basically I'm needing to also repair a great deal of things wrong with the TBC's linux so in order to do that I'm going to have to to temporarily move the TBC realm over to the Wrath server to run it there (already done by the way). And then ask them to take it down and reinstall a newer Linux distro on it, then move everything back once I have it all set up.

But I've been considering some other options. Now I pay for 2 servers a month, both are 109 euros and have been paying for themselves, including Wrath, but not anymore. I've been really looking into leaseweb, they are a really promising looking company, and they are almost even cheaper. They have Netherlands AND USA servers. Of course I don't think any of you want us to move our server to the US to help cater to Oceanic players, but still --- there is that option.

With leaseweb I can get the same server we currently are using for the same 109 euros, so I could just move over there, with a new company and see how that goes. Or I can also look at some other options leaseweb offers. For 119 euros a month I could get an UNMETERED(unlimited) bandwidth server at 100mpbs with the same specs except 1/2 the ram (only 8gb) but we never even use more than like 40% of our ram we currently have anyway... (we have 16gb).

But the problem with that is, the only reason we would need it is if we were running 2 highly populated realms that were consuming more than our allowed 5TB of bandwidth a month (we currently using around 4.1TB a month). So it's in a way, easier to just buy more servers for each one you run.

So I'm not entirely sure what to do. Retired GM Chomba is down my throat about moving to the US, which would be a big change, I want to move to leaseweb but I really don't NEED to per se. Hmm... :/

What are the issues with the current host? Is it just that everything is going awol or is it an actual issue with the host? If so, how long have you been with this host? If you've been with them any decent amount of time, how's their service?

Another thing, I'm sure you've already done but I'm going to throw this out there anyway. Look up reviews on Leaseweb. http://www.webhostingstuff.com/review/LeaseWeb.html This particular site doesn't give very promising reviews of the new company. From my understanding of dedicated server hosting companies, cheap doesn't always have great customer service, and a lot of times the customer service is one of the most important things to have.

Here's another review, once again not so pleasant. http://www.webhostingtalk.com/showthread.php?t=662447

I don't want to talk you out of it, but let me ask you; what's the reason behind wanting to move to another company? Is it solely because you might get a better deal for more hardware that we aren't using?

Saving money is never bad, but when it comes to the US there might be legal issues sooner or later (even if it's just collateral, they don't sue a single project, they catch a flock to make it more profitable).
The bandwidth probably is a good reason, unless you find other arguments why you don't want to increase the population anyway, be it more work to deal with, or stability issues, although it kinda sounds fishy to me to not have to care about bandwidth... =p
The RAM pretty much is a waste indeed, but that stuff is so redundant these days, it can't be the reason for that pricetag, maybe you can get a better deal with the current provider in that regard.

Well, not sure if it's worth the risk to change something which is working.

Bleu213 wrote:What are the issues with the current host? Is it just that everything is going awol or is it an actual issue with the host? If so, how long have you been with this host? If you've been with them any decent amount of time, how's their service?

Another thing, I'm sure you've already done but I'm going to throw this out there anyway. Look up reviews on Leaseweb. http://www.webhostingstuff.com/review/LeaseWeb.html This particular site doesn't give very promising reviews of the new company. From my understanding of dedicated server hosting companies, cheap doesn't always have great customer service, and a lot of times the customer service is one of the most important things to have.

Here's another review, once again not so pleasant. http://www.webhostingtalk.com/showthread.php?t=662447

I don't want to talk you out of it, but let me ask you; what's the reason behind wanting to move to another company? Is it solely because you might get a better deal for more hardware that we aren't using?

There's nothing wrong per se, I'm just looking for a reason to move around maybe. This place seems to offer more, DediServ like revamped their site and they have a lot less servers to offer now anyway. I've been with DediServ since April 2nd, 2010 so over a year and 1/2 now. Their service is pretty good, this is why I didn't like when they revamped everything. I used to get all my tickets answered by THE OWNER. Now it's random customer support people all the time, but I don't open tickets often anyway but I used to get the owner to let me transfer servers without paying for a new one and stuff before, he was a really nice guy.

Some of those reviews are from 2008 regarding power outages. Not too sure about that, but a lot of people that leave reviews are people that just had bad luck. Leaseweb have over 10,000 customers apparently, there's always room for people to get "bad service" occasionally. Some of the reviews are excellent if not complaining. Most people that leave reviews are doing so because they're mad about something.

Well as for hardware, I'm NOT sure if our ram is DDR2 or DDR3, it never said. This one says DDR3. There are some server configurations where I can get a slightly better XEON processor too. Not too important though.

Peekaboo wrote:Saving money is never bad, but when it comes to the US there might be legal issues sooner or later (even if it's just collateral, they don't sue a single project, they catch a flock to make it more profitable).
The bandwidth probably is a good reason, unless you find other arguments why you don't want to increase the population anyway, be it more work to deal with, or stability issues, although it kinda sounds fishy to me to not have to care about bandwidth... =p
The RAM pretty much is a waste indeed, but that stuff is so redundant these days, it can't be the reason for that pricetag, maybe you can get a better deal with the current provider in that regard.

Well, not sure if it's worth the risk to change something which is working.

Well yes, but we originally were hosted in the US for a while. No one goes after you except Blizzard who's only done that once to private servers in 2008. All of which simply received cease & desist letters, except for ScapeGaming who fought back... -_-

If we were to every host a US-based server it would be only nice to be a secondary. Like AT's US server. The reason is because the US is in between Europe and Oceanic. So it's like a middle-point for the majority of the people who want to play the game. Hosting the server in Europe never lets Oceanic players have less than 350 latency.






I will say we are looking for... servers in the future for possible expansions. I guess that's mainly why I'm looking into this so much, if I have to buy a new one, they appear to be cheaper here than before at DediServ.

I'd be totally fine to even see the main server stationed in the US because of that, although I can tell you, there are so many people who are pissed off because of players from a certain asian country (which totally sucks while we're at it), this will kill one server's population.
But well, that aside, it's not that I want to see the server getting closed, because of half-assed Bush law... =p

Well if the server did get moved to the US I probably wouldn't be able to play anymore due to the latency since I have crappy internet, and if there was a secondary server for US players then the EU server would just become completely non-English speaking.

Xaru wrote:Well if the server did get moved to the US I probably wouldn't be able to play anymore due to the latency since I have crappy internet, and if there was a secondary server for US players then the EU server would just become completely non-English speaking.

Oi, Xaru, you're putting together a Quad core monstrosity of awesomeness complete with SSD's I recommended. And you don't have decent internet? Skip the SSD, upgrade the net! :P

Bleu213 wrote:

Xaru wrote:Well if the server did get moved to the US I probably wouldn't be able to play anymore due to the latency since I have crappy internet, and if there was a secondary server for US players then the EU server would just become completely non-English speaking.

Oi, Xaru, you're putting together a Quad core monstrosity of awesomeness complete with SSD's I recommended. And you don't have decent internet? Skip the SSD, upgrade the net! :P

I'm moving in a week so I'm hoping to get a fibre optic connection then! But things never go like I want them too. ;_;

I don't think moving the server to the US is in its best interests right now. I think a lot of us can agree on that, me especially. I'm only thinking about possible future endeavors...

But yeah, I'm not sure what to do still. Tonight I'll be transferring over the account databases to be run on the Wrath server which means the connect.smolderforge.com and smolderforge.dyndns.info DNS will be updated to new IP addresses tonight to point to the server for the time being. I'll download and backup any important information or files I need off of the TBC server and then request DediServ completely wipe and reinstall the OS on the hard drive. Of course, then this weekend MOVE it all back over. :\