Frequently Asked Questions

[Firstaidkit]

Question #1: How do I donate and is it possible to donate via SMS or will this be available in the future?
Answer #1: If you wanna donate you can do this through Paymentwall they offer various donations methods because they have so many partners. The easiest way to donate is through Paysafecard since it’s available in almost every country I believe.
More info: https://www.smolderforge.com/donate

About SMS donations:
SMS donations are available now, actually. But only if Paymentwall supports your country for it. So it just depends on if you're one of the supported countries or not.

Question #2: Would it be possible to add Warglaives to the server?
Answer #2: The Warglaive(s) of Azzinoth are only available as a Legendary Transmogrification Weapon(s)

Question #3: What is transmogrification and how do I do it?
Answer #3: https://www.smolderforge.com/forums/vie ... =45&t=7479
guide written by GM Awoth

Question #4: Why are not all the Sunwell Plateau items available in the donation mall?
Answer #4: Simply because the donation is only $5 USD and that is already pretty cheap for full S4 gear, some of the Sunwell Plateau items are available at the vendor in the donation mall plus some extra vanity items. For more information about donating check: https://www.smolderforge.com/donate

Question #5: How can I change my password?
Answer #5: You can change your password in the account manager under account settings once you are logged into your account on the website: https://www.smolderforge.com/site/account/index

Question #6: How can I retrieve my account? (if it got stolen or hacked)
Answer #6: http://recover.smolderforge.com
Never share your password with anyone, GM’s will never ask you for your account information or password. Account selling / trading is no longer permitted.

Question #7: Where do I find the server updates that are applied on restart?
Answer #7: http://changelog.smolderforge.com

Question #8: Does Smolderforge has an armory website?
Answer #8: Yes, https://www.smolderforge.com/armory

Question #9: I want to buy an transfer, how I do this?
Answer #9: Due to a large amount of pending transfers, Smolderforge is no longer performing transfers for the time being.

Question #10: How do I report a hacker?
Answer #10: You can do this here: https://www.smolderforge.com/forums/viewforum.php?f=12 (if you provide a screenshot or video it will be quite handy!)

Question #11: How do I report a bug?
Answer #11: You can report a bug to the bug tracker: https://bitbucket.org/smolderforge/core ... tatus=open

Question #12: Is graveyard farming allowed?
Answer #12: Excessive corpse-camping aka graveyard farming is not allowed especially not in Hyjal and the battlegrounds. No, you will not get banned for it instantly for doing it once. But if the GM finds out that you are abusing it several times and have given you a warning for it already then you will probably get a penalty for it. So I recommend you to avoid this.

Question #13: I have a problem with my donation I paid for a S4 donation but didn't received a code, what do I do?
Answer #13: Don't panic, just send an e-mail to [email protected] and explain the situation, you can also send the confirmation if you got that from Paymentwall

Question #14: Where do I view the 2 vs. 2 arena ladder?
Answer #14: https://www.smolderforge.com/site/pvp/arena

Question #15: How many people are online on the server at this moment?
Answer #15: https://www.smolderforge.com/site/home/charactersonline

Question #16: Where do I download the client and addons?
Answer #16: https://www.smolderforge.com/site/home/downloads

Question #17: How and where do I learn professions?
Answer #17: Professions guide here: https://www.smolderforge.com/forums/765 ... -it-works/ guide written by Bucovsky

[Henhouse]

Thanks for the updated version! Stickied.

SMS donations are available now, actually. But only if Paymentwall supports your country for it. So it just depends on if you're one of the supported countries or not.

[Judger]

Hell yeaaaa!!! Visa/Mastercard is back into business, don't you dare to remove it again!!!

[Keyori]

@Firstaidkit oh finally thank you for questions and information ! :)

[Henhouse]

Hell yeaaaa!!! Visa/Mastercard is back into business, don't you dare to remove it again!!!

I didn't do anything :|.

[Wacco]

You should have typed "Frequently Asked Kuestions" :D

[Judger]

I didn't do anything :|.

I know it's other department, but I'm so freakin' hyped :D

[Rule]

https://www.smolderforge.com/armoryOLD doesn't work anymore, can you do anything about it Henhouse ?

[Henhouse]

https://www.smolderforge.com/armoryOLD doesn't work anymore, can you do anything about it Henhouse ?

We have removed it since the armory on the main site now shows gems & enchants as well. The old armory has no additional benefit, and is incredibly slow and breaking due in some areas due to deprecated PHP code.

[Rule]

oh I didn't notice well done :), anyways the old armory was pure nostalgic :P I guess RIP