Smolderforge Support Community

Hello there,

Does anyone know if donation panel's interface has changed? I've noticed that when I tried to buy something and obviously I couldn't. It looks very different.

Visa/Mastercard tab got removed aswell. I tried to use paysafe card tab instead for my debit card but the PIN doesn't seems to work. (the one with 16 numbers).

A few months ago it was working well except delayed transactions and an issue regarding not getting the item that you've bought, I'm wondering if they restricted my country in some sort of way... I'm living in Romania.

Last was changed March of last year. Not sure if you've seen it before then. We're not longer using Google Wallet since they shut down for digital services. We use Paymentwall now.

Can someone tell me how can I donate if I have Visa/Mastercard? The option for it got disabled and I can't donate anymore. Please give me an easy alternative to this.

CosminPetrisor wrote:Can someone tell me how can I donate if I have Visa/Mastercard? The option for it got disabled and I can't donate anymore. Please give me an easy alternative to this.

If it says to contact them, you may need to do that. I've had a lot of people tell me Paymentwall locks them out and they have to contact to get it unlocked. No idea why they're doing it so much...

There's always Bitcoin as the alternative. You can buy bitcoins with visa/mastercard at like Coinbase.com and then use them to donate.

Henhouse wrote:If it says to contact them, you may need to do that. I've had a lot of people tell me Paymentwall locks them out and they have to contact to get it unlocked. No idea why they're doing it so much...

There's always Bitcoin as the alternative. You can buy bitcoins with visa/mastercard at like Coinbase.com and then use them to donate.

Thank's, I don't know why servers have a separate department for payments, it would be more suitable if you manage the entire operation. Just saying..

CosminPetrisor wrote:Thank's, I don't know why servers have a separate department for payments, it would be more suitable if you manage the entire operation. Just saying..

I don't think it's fairly easy to become a payment provider, that easily, through legal means though. Additionally, I would never want the responsibility of trying to safe-guard people's credit card information. I'm glad we do not have to deal with that. It's much safer that way.