August 30th Downtime Info

[Darkgroom]

Server will be up and running within 5 minutes.

Thank you all for your patience.

[Roflpwned]

ahh my account seems to be back by about a couple days or so, i'm missing one of my toons plus it was donated for.

[Darkgroom]

Donation codes from the past 3 days will be resent to you, we had to rollback to sunday.

Sorry for any problems this may caused.

[Roflpwned]

and items that had been lost won't be replaced? i have an entire account of toons i'd donated for etc, and i'm really discouraged to continue playing on the realm after this

[Xaru]

So I've managed to get to the character selection screen but when I try to log in on Xaru the game crashes. Hopefully it'll be working soon.

[Henhouse]

and items that had been lost won't be replaced? i have an entire account of toons i'd donated for etc, and i'm really discouraged to continue playing on the realm after this

I'm sorry that you had to be a new player and experience this. This is the 2nd time in our 3.5 year history that we've experienced any type of rollback. Luckily this one is shorter than the last one we had in 2009.

I do promise you that you're more secure here, on crashes we don't have rollbacks due to server setting to save our characters often, we have good uptime, etc. This is just a really rare and very unfortunately problem that has happened. 3.5 years our characters have also never been wiped, and we've not shutdown. I hope you still trust us, and we do apologize sincerely for the loss but it was unavoidable.

[Roflpwned]

Well i've been here just over a month, And i play quite regularly as atm my home town is kinda out of commission due to a major earthquake we had. I already have donated a fair bit purely because i can.
But now i've lost, 50-55k worth of honor gear and quite a few pieces of gear purchased with BoJ's, my toon that was exalted with scryers is now 20k backwards, which was a couple hours of farming. lost a toon, plus that toons items/honor etc.

Ugh.... i don't quite get why it's only 2k honor and 8 boj.

[Henhouse]

Well i've been here just over a month, And i play quite regularly as atm my home town is kinda out of commission due to a major earthquake we had. I already have donated a fair bit purely because i can.
But now i've lost, 50-55k worth of honor gear, my toon that was exalted with scryers is now 20k backwards, which was a couple hours of farming. lost a toon, plus that toons items/honor etc.

Ugh....

:/

I'd love to help you, it's just I cannot freely just be able to help the thousands of players who probably lost things. If it was 10 people, sure I would. But it's just too extreme.


Do you by chance live near Virginia? There was an earthquake there a few days ago.

[Roflpwned]

No i live in Christchurch NZ, Our earthquake was a little more serious. Also, what's happening with donor codes exactly?

[Henhouse]

No i live in Christchurch NZ, Our earthquake was a little more serious.

Oh that happened a while back, thought you meant the recent Eastern US one. It wasn't very severe but did cause some damage for folks.