Writing a Ticket

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Nosh
Game Master
Game Master
Posts: 108

Writing a Ticket

Post by Nosh »

Hello. Many of you don't realize that sometimes there are alot of tickets that needs to be done. A ticket that says "GM whis me" will take more time than it takes to answer to a well written ticket.

If it's a simple question for example: " How much honor do I get for x Badge of Justice? " Try asking that in the Looking For Group channel, you will most likely get a correct answer there. Although, if your problem is a bit more complexed, write a ticket that describes your problem. Describe it as WELL as you can. That will make my and my co-workers' job much easier and quicker. If it's written as it should you have a high chance of getting help and we will be able to take care of more tickets in a short time.

Please, follow this and everyone will be happier.

Best Regards,
Game Master Nosh
Senior Game Master - In-Game Support
Felixx
Posts: 36
Location: England

Re: Writing a Ticket

Post by Felixx »

You seriously get people asking that?... lmao
theres a vendor at the starting area that tells you all that :o
Vord
Game Master
Game Master
Posts: 324

Re: Writing a Ticket

Post by Vord »

Also make sure the ticket is in English..... This will guarantee a fast response.




PS: I can answer tickets in Spanish too ^^
Retired Game Master
Mikaelo
Donor
Donor
Posts: 10

Re: Writing a Ticket

Post by Mikaelo »

Vord wrote:Also make sure the ticket is in English..... This will guarantee a fast response.




PS: I can answer tickets in Spanish too ^^
Cuanto honor me da una insignia de justicia? gracias
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Mayore
Posts: 1525
Location: Poland

Re: Writing a Ticket

Post by Mayore »

Vord wrote:Also make sure the ticket is in English..... This will guarantee a fast response.




PS: I can answer tickets in Spanish too ^^
por favor..
Shirudo
Posts: 196
Location: Amsterdam
Contact:

Re: Writing a Ticket

Post by Shirudo »

Mikaelo wrote:
Vord wrote:Also make sure the ticket is in English..... This will guarantee a fast response.




PS: I can answer tickets in Spanish too ^^
Cuanto honor me da una insignia de justicia? gracias
HAHAHA FUCKING TROLL, Even though I don't speak spanish. It's just easy to guess :D
Shirudo
?é?áShield; a broad piece of defensive armor carried on the arm

S A S H I M I

On Smolderforge since Dec '09
http://youtube.com/ShirudoPvP
Falseroll
Donor
Donor
Posts: 276

Re: Writing a Ticket

Post by Falseroll »

Gente, no se alteren por favor. Conserven la calma.
Pero,pensandolo desde otro punto de vista,evitar leer un simple ticket es una mala idea.
yo guys false is pack
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Deems
Posts: 1508
Location: Wonderland

Re: Writing a Ticket

Post by Deems »

mj, uno taco por favor
Google [Bot]
Falseroll
Donor
Donor
Posts: 276

Re: Writing a Ticket

Post by Falseroll »

i've made like 234234 tickets , no one answer or wisp.
yo guys false is pack
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Firstaidkit
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Posts: 2015

Re: Writing a Ticket

Post by Firstaidkit »

Falseroll wrote:i've made like 234234 tickets , no one answer or wisp.
suspend for spam.
If it doesn't challenge you, it doesn't change you..
Follow me at http://twitch.tv/firstaidkitsmolderforge for PvP and good music!
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