Smolderforge Connection Issues

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Henhouse
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Re: Smolderforge Connection Issues

Post by Henhouse »

Fraternity wrote:U couldnt care less Altaiir since ur MVP and u will get ur donor back.
If this wasn't clear, MVPs are NOT higher ranking, or special in any way. The MVP rank is Most Valuable Poster. It's an award received to point out to most people seeking support, that this person's answer is most likely correct. It's also received to good contribution in the environment on the community. I would never give out donors back to only some people and restrict refunds to everyone else. That would be a total ass if I were to do something like that.

Avronax is correct, you donated to Smolderforge. You NEVER paid for a donor character, this is a common misconception but we do it so that it cannot be held against us. You are rewarded for donating $5 or more to Smolderforge. You never hit a "buy now" button.


As an update, I can confirm that the ISP and IP have NOT been changed. I was successfully able to login to the security cameras and go through the video footage and nothing was recorded on the day Smolderforge went down -- meaning there wasn't a break-in or anything since it records when it's motion sensors go off and the cameras are still running.

That leaves two possibilities that I can think of. Both seem unlikely but it's the only two I can think of. First, Smolderforge had a power-surge, hard drive failure, or somehow Microsoft forgot I have automatic updates turned OFF and shut down my computer and updated and never rebooted. Or second, the Ethernet port that SF is connected to in our router burned out or overheated and broke due to over 400 days of constant access.

Now, can someone that was playing at the MOMENT Smolderforge went down provide me with this answer: Did Smolderforge shut down, or instantly go away? If it instantly shutdown were you able to login and see the Realmlist but not connect? Or was the entire thing offline?

Now, I'm back from vacation and will be able to head up there in a few days.
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Avronax
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Re: Smolderforge Connection Issues

Post by Avronax »

It would be really funny if the problem was the router and all you have to do is reset it. xD
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Riski
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Re: Smolderforge Connection Issues

Post by Riski »

Well I can't connect via VNC so it means that the computers internet is not working or the computer itself is not available, meaning its turned off, or at least those are the normal issues if I cannot connect there may be something else wrong but that's what I'm suspecting is wrong as of right now.
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Henhouse
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Re: Smolderforge Connection Issues

Post by Henhouse »

Riski wrote:Well I can't connect via VNC so it means that the computers internet is not working or the computer itself is not available, meaning its turned off, or at least those are the normal issues if I cannot connect there may be something else wrong but that's what I'm suspecting is wrong as of right now.
Did you read my post on the top of this page? I already went over all that >_<.
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Riski
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Re: Smolderforge Connection Issues

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I know >_> I just felt like saying it again...
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Altaiir
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Re: Smolderforge Connection Issues

Post by Altaiir »

Fraternity wrote:U couldnt care less Altaiir since ur MVP and u will get ur donor back.
I don't really care, Fraternity, I wasn't going to ask for my donor back if anything happens, I didn't even know MVP's get their donor back. Well anyways, it's only $5 so I can just donate again....
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Henhouse
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Re: Smolderforge Connection Issues

Post by Henhouse »

Altaiir wrote:
Fraternity wrote:U couldnt care less Altaiir since ur MVP and u will get ur donor back.
I don't really care, Fraternity, I wasn't going to ask for my donor back if anything happens, I didn't even know MVP's get their donor back. Well anyways, it's only $5 so I can just donate again....
Guys, please read the blue posts: http://www.smolderforge.com/forums/view ... 6131#p6131
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Primez
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Re: Smolderforge Connection Issues

Post by Primez »

Henhouse wrote: Now, can someone that was playing at the MOMENT Smolderforge went down provide me with this answer: Did Smolderforge shut down, or instantly go away? If it instantly shutdown were you able to login and see the Realmlist but not connect? Or was the entire thing offline?
I was on at the time of shutdown. When the server crashed, it was definitely more of a server crash than just a realm crash. It instantly went to the state it's in right now. (Cannot connect). When it crashed, there was no realm list access, and no signs of a possible crash before-hand. There wasn't any major lag spikes or anything out of the ordinary that I could see.
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Henhouse
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Re: Smolderforge Connection Issues

Post by Henhouse »

Primez wrote:
Henhouse wrote: Now, can someone that was playing at the MOMENT Smolderforge went down provide me with this answer: Did Smolderforge shut down, or instantly go away? If it instantly shutdown were you able to login and see the Realmlist but not connect? Or was the entire thing offline?
I was on at the time of shutdown. When the server crashed, it was definitely more of a server crash than just a realm crash. It instantly went to the state it's in right now. (Cannot connect). When it crashed, there was no realm list access, and no signs of a possible crash before-hand. There wasn't any major lag spikes or anything out of the ordinary that I could see.
Thank you.
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Re: Smolderforge Connection Issues

Post by Henhouse »

To not confuse many people that have no idea we're down I've uploaded a 2-week old accounts backup onto a computer here and pointed smolderforge.dyndns.info to it. If you have an account that is older than 2 weeks you can login to see the "SERVER TEMP DOWN" listed in the realm list.
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