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Account recovery
Posted: 03 Apr 2015, 00:47
by Asumi
Hi, I was away from my country for 3 months and my accounts got deleted. I would like to recover at least one of them.
Re: Account recovery
Posted: 03 Apr 2015, 10:25
by Xios
Hello!
Please tell us the account names so our admin can search for it in our database !
Re: Account recovery
Posted: 07 Apr 2015, 12:18
by waaah
i got the same prolem, been writing 2 times to henhouse at
[email protected]. over a month ago..
Wrote in the account deleted thread as well, no answer.
Im not sure this is by the right side of the law. Selling things like donations in this case and then remove the account without any warning. cant remember ive seen it atleast...
Re: Account recovery
Posted: 07 Apr 2015, 12:37
by Discyo
waaah wrote:i got the same prolem, been writing 2 times to henhouse at
[email protected]. over a month ago..
Wrote in the account deleted thread as well, no answer.
Im not sure this is by the right side of the law. Selling things like donations in this case and then remove the account without any warning. cant remember ive seen it atleast...
Appreciate the patience. Remember to never send more than one email, even if you want to remind Henry about transfers or w/e. I was waiting 2 months for my transfers :P
Re: Account recovery
Posted: 07 Apr 2015, 12:45
by waaah
Discyo wrote:waaah wrote:i got the same prolem, been writing 2 times to henhouse at
[email protected]. over a month ago..
Wrote in the account deleted thread as well, no answer.
Im not sure this is by the right side of the law. Selling things like donations in this case and then remove the account without any warning. cant remember ive seen it atleast...
Appreciate the patience. Remember to never send more than one email, even if you want to remind Henry about transfers or w/e. I was waiting 2 months for my transfers :P
I can understand there is much things goin on in hes life and stuff, but people are getting answered constsantly about small things, it should be some kind of prio on cases regarding lost account with donations for like 40 dollars. Not even a "we working on this, you will recieve an answer in short amount of time" just pure ignorance... My patience have been there from start, but now its fading im afraid..
Re: Account recovery
Posted: 07 Apr 2015, 15:22
by Apuclevercow
Yo, it is Asumi's thread.
Re: Account recovery
Posted: 08 Apr 2015, 07:48
by Discyo
Apuclevercow wrote:Yo, it is Asumi's thread.
Re: Account recovery
Posted: 09 Apr 2015, 17:50
by Firstaidkit
If you preserved your account at the donation mall (if you donated) then it didn't get deleted.
You can try to recover your account here:
https://www.smolderforge.com/site/account/recover
If you did not preserve your account then you need to contact the administrator through
[email protected]
Good luck!