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Account recovery [Old player]

Posted: 22 Sep 2014, 13:24
by feltrider
Hello dear Smolderforge staff,

I am an old player but didn't play since 2011-2012. I come back cuz i wanna play TBC again. I learned the server had some kind of reset and old accounts have been deleted (cant find my old characters on armory).

What can I do to recover my characters ? I had minimum 3 donors on my account. I sent a mail to [email protected] but no answer there..
I checked and still have the mails with the billings if proofs are needed.

Account: Feltrider

Best regards.

Re: Account recovery [Old player]

Posted: 01 Oct 2014, 10:37
by feltrider
UP.. Any possible answer ?

Regards

Re: Account recovery [Old player]

Posted: 01 Oct 2014, 22:19
by Henhouse
Please wait for a response to your email. This will take a few days, be patient.

Re: Account recovery [Old player]

Posted: 15 Oct 2014, 16:08
by feltrider
I am, but still nothing after more than 3 weeks :/ Sent you proofs, if smthing is wrong with em tell me, I can forward your mails (from [email protected]) back in 2011.

Waiting for your answer.

Regards,
Feltrider

Re: Account recovery [Old player]

Posted: 14 Nov 2014, 18:31
by feltrider
Ok here are some news: it seems that Gm's just don't care..

Still no answer after 2 months. To old players: Think you can, as me, forget about this topic https://www.smolderforge.com/forums/vie ... f=3&t=8409.

Disappointed.

Re: Account recovery [Old player]

Posted: 14 Nov 2014, 21:31
by Henhouse
feltrider wrote:Ok here are some news: it seems that Gm's just don't care..

Still no answer after 2 months. To old players: Think you can, as me, forget about this topic https://www.smolderforge.com/forums/vie ... f=3&t=8409.

Disappointed.
2 months, are you sure? Please resend your email then, it possible got filtered as spam. I am behind on emails, but I don't think I am THAT behind.

Re: Account recovery [Old player]

Posted: 14 Nov 2014, 21:46
by Infusion
I know two accounts have been restored in the past 2 weeks so probably your mail has some issues whether it was filtered as Henhouse said or a mistake from your part.

Re: Account recovery [Old player]

Posted: 17 Nov 2014, 12:10
by feltrider
Good news: I got my answer yesterday. Problem has been solved.

Thank you !
Felt