Smolderforge Support Community

Hi guys can u help me?

I want donation on my lock and wen i put iformation of my card "Visa" give me a error like this....


There was a problem.

Unable to complete your purchase due to a technical problem.

Issue details below:
Unable to process this request. Any charge will be automatically canceled within 24 hours. Try again after 24 hours.


Pls help me :/

We're not Google so we're unable to really help you with anything regarding this matter. Google is handling all the payment processes, not us. This could be due to you incorrectly entering your information, something glitching on the computer, etc. Try a different browser, computer and/or even a card if you have those options available.

Additionally, you can contact Google Wallet's support team at: https://support.google.com/wallet/contact/general_c2c and they may be able to help you.