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Recovering account credentials
Posted: 13 Jan 2014, 00:29
by Imperium
Trying to login with my old account, though it tells me I have the wrong password.
Tried to do the whole password recovery option on the website, but it tells me the email and account name do not match.
I do however, receive notifications from SF sent to that email.
I do remember my account name.
My question is, has my account been wiped?
Re: Recovering account credentials
Posted: 13 Jan 2014, 01:26
by Mayore
pretty sure this is your char:
http://www.smolderforge.com/site/armory ... ter/127987
so it still exists, think of the account info once again
Re: Recovering account credentials
Posted: 13 Jan 2014, 02:02
by Imperium
Yep that's him.
Pretty sure I had the whole character preservation thing too.
Dunno, I'll take a guess at the credentials again.
Re: Recovering account credentials
Posted: 13 Jan 2014, 02:13
by Imperium
UPDATE: Managed to change my ingame password via the Account Manager.
Although, when trying to login, it still gives me the invalid user/credentials notification.
Re: Recovering account credentials
Posted: 13 Jan 2014, 05:59
by Henhouse
Imperium wrote:UPDATE: Managed to change my ingame password via the Account Manager.
Although, when trying to login, it still gives me the invalid user/credentials notification.
You've not editing the realmlist correctly then. You're pointing somewhere else.
Re: Recovering account credentials
Posted: 14 Jan 2014, 02:01
by Imperium
Henhouse wrote:Imperium wrote:UPDATE: Managed to change my ingame password via the Account Manager.
Although, when trying to login, it still gives me the invalid user/credentials notification.
You've not editing the realmlist correctly then. You're pointing somewhere else.
No men, wat I do wrong?
Re: Recovering account credentials
Posted: 14 Jan 2014, 03:42
by Mayore
it needs to be in one line
Re: Recovering account credentials
Posted: 14 Jan 2014, 06:15
by Cube
helo frend imperuim))
ur doin it rite.
Re: Recovering account credentials
Posted: 15 Jan 2014, 01:15
by Imperium
My conclusion is that the password changer in the account manager doesn't work
gM men)
plis
help
Re: Recovering account credentials
Posted: 15 Jan 2014, 01:25
by Henhouse
Imperium wrote:My conclusion is that the password changer in the account manager doesn't work
gM men)
plis
help
It does... I guarantee it. Unless there is something specifically wrong with yours.
Why don't you just contact me directly to get this sorted out since you still have my contact info?