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E-mail
Posted: 17 Sep 2013, 08:25
by Shadezz
Hello everyone, I am a new player here on SF. I'd like to say it is pleasure to play here.
I am here because I donated for 2 characters and everything is just fine, nothing to worry about that, but I logged the e-mail I thought I registered the account to and there was no e-mail from SF registry.
Could a GM tell me back my e-mail please?
If you need any information to be sure I'm not lying, go ahead and shoot. I can send receipts for the 2 donor characters if needed.
Re: E-mail
Posted: 17 Sep 2013, 14:28
by Henhouse
Donor codes are emailed to the Paypal email address that donated, not from the account's.
Re: E-mail
Posted: 17 Sep 2013, 15:43
by Shadezz
Amm ......yeah? So?
I made the characters, I donated the characters, I know all the possible e-mails I could have created the toon on and there is no e-mail from SF in all those e-mails.
Can anyone help me with this?
Re: E-mail
Posted: 17 Sep 2013, 17:26
by Henhouse
As I just said, there is nothing with donations linked in any way shape or form to your account email. It is entirely the Paypal address you used.
We cannot help you regarding donation matters on the forums. You will need to email
[email protected] with the email address you donated from so we can look it up.
Re: E-mail
Posted: 17 Sep 2013, 17:51
by Shadezz
Okay, thank you for your time, I have sent an e-mail about this issue. I hope everything works out good.
I'm sorry for wasting your time with these stupid stuff, I hope I'm not being a huge pain in the ass :)
Re: E-mail
Posted: 17 Sep 2013, 20:49
by Apuclevercow
just check your paypal email spam box.
Re: E-mail
Posted: 17 Sep 2013, 22:16
by Shadezz
My e-mails for donation are there in my e-mail where my paypal account is registered, but I need the e-mail for my account registry and it's not in any spam box on any of my e-mails.
Re: E-mail
Posted: 18 Sep 2013, 09:31
by Shadezz
I don't need the donation mail, I don't need my paypal account registry. I need my WOW account registry that usually is being sent to activate the account and to reset password if needed. I need that e-mail which I can't find anywhere. I just need some1 to PM me with my e-mail where I registered my account "Tooze".
Re: E-mail
Posted: 18 Sep 2013, 15:11
by Henhouse
Shadezz wrote:I don't need the donation mail, I don't need my paypal account registry. I need my WOW account registry that usually is being sent to activate the account and to reset password if needed. I need that e-mail which I can't find anywhere. I just need some1 to PM me with my e-mail where I registered my account "Tooze".
We don't disclose that information. That's what we used for account ownership verification. It's written on our account creation page to use a real email, and to remember it.
Re: E-mail
Posted: 18 Sep 2013, 22:10
by Shadezz
I do remember the e-mail, but I didn't receive the e-mail itself....at all.