Smolderforge Support Community

Hello Boys

I just got IP banned on my open network, My friend played on his account and he got to GM Island. DON'T ask me how. But then he got banned on his account "hejhej" and at the same time i got banned on my account "Mazel". I haven't done anything wrong. Look at the Account Email and you'll see it's not mine, Please do something about it. Like i said I got banned on an open network bcuz my friend did wrong. If you un-ban my IP i'll make sure that nothing happens again. Btw. keep his account banned if you want but not mine.

-Bärtz

Hi there. I was the gamemaster who banned your friend, for visiting GM Isle. Although banning the person and you both was not intended, I cannot reverse it. You will need to email [email protected] and get in touch with Henhouse. He is the only one who can reverse bans. For the future, please ensure your friends are not using hack programs when they login the server using your IP. Because, that's how he got there.

Okay, Thank you sir.

Doesn't really matter if you don't get an answer, noone had replied yet to my mail. I thought it would happend today but not yet. How is the support really ? Want to play now.

We receive a high volume of emails everyday, therefore - please be patient.