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Misplaced my donor account
Posted: 24 Jun 2013, 04:05
by morty12
Hey guys, just wondering why I was able to login less than a year ago and have my donor and not have my account info work now.
Username used to be morty123 or morty12 or something. The donation email was probably greenjay333@yahoo or gmail.com if not
[email protected]
Re: Misplaced my donor account
Posted: 24 Jun 2013, 13:05
by Henhouse
If you were inactive for over 10 months, the account was deleted.
Re: Misplaced my donor account
Posted: 25 Jun 2013, 06:00
by morty12
Henhouse wrote:If you were inactive for over 10 months, the account was deleted.
Then is there anyway to get donor status on this account then?
Re: Misplaced my donor account
Posted: 25 Jun 2013, 13:08
by Henhouse
I'm afraid not. This is why we have donor preservation now for donors. If we did spend time trying to restore everything, it would defeat the purpose of the cleanups to begin with. I am sorry, but you'll need to start over.