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Help!

Posted: 30 May 2013, 23:31
by Farlo
Hello, Today 30.05.2013 I try to log for my character, but I don't know why I have ban. I dont play on this server about 2 years, and now i have ban for what? IP: 89.239.66.230, Can you remove this ban or talk to me for what I gave this ban? Thanks dude

Posted: 31 May 2013, 06:46
by Awoth
Greetings,

Can you please provide us your account name or character name?

Re: Help!

Posted: 31 May 2013, 10:18
by Imperium
If you haven't logged onto the server for over 2 years, your account no longer exists.

You may also have been IP banned.

Re: Help!

Posted: 31 May 2013, 12:26
by Mynce
Imperium is right after 6 months your account will be put on the prunes list
and if you didn't log it after a final notification from henhouse
then you have lost it
nowadays you can save your account.

Funny how Awoth didn't knew this.

Posted: 31 May 2013, 14:05
by Awoth
That's not true, I'm aware about this. It's possible that he might logged in between those years which would interrupt the process.

From what I know, it's after 10 months.

Re: Help!

Posted: 31 May 2013, 15:57
by Mynce
Farlo wrote:I dont play on this server about 2 years,
Sorry but if you dont read topics well then how can you even handle tickets ingame properly?

Posted: 31 May 2013, 16:35
by Awoth
"It's possible that he might logged..."

I'll close this thread for now, if you have any questions, open a ticket or send me a message.