Smolderforge Support Community

Hello; I've recently just started to be interested In this server once again. I said that I'd come back Once when all real life problems have summed up. And they seem to have all gone away, one other thing that Went away was all my characters! Is their any way how to get any of them back or am I pretty much SOL?
I had to create an entirely new account, with a warlock named [ Calm ] Because the old account was deleted for being inactive, Which I thought at the time since I donated that I was good to go, And could come back anytime I want. That was a little over 2 years ago, so stupid idea on my part.

Acc that are inactive during 10 months period are deleted, but if you donate now you can preserve your donor char by clicking on the on the npc in donor mall. It is crystal or something.

Yes, I donated on more then one occasion. When trying to login while using the same exact password this is what i get,
Invalid user/password combination.
When trying to recover the password this is what I get;
The account name and email address do not match.
This automated email means your Paypal purchase was a success and you are ready to get teleported to the donor mall! Below is your transaction id, simply copy and paste this code into the code-box when the donor NPC asks you for your code.
2010 at 7:49 PMAug 30, 2010