Page 1 of 1

Lost account

Posted: 07 Jan 2013, 11:14
by oskarthehero
Hi,

I had a donation account which I havn't used in ages. My guess is that it is a bit over 2 years old. I can name character's name, a lot of information, but I can't seem to remember the password to the account. I have tried to retrive it, but I have failed to match account username with email.

Any help is appreciated!

Re: Lost account

Posted: 07 Jan 2013, 11:33
by fiercy
I managed to find my old forum account (fiercy) after finding some old emails. I do have two recipes from my donating. Still no luck with either of my two old accounts.

Re: Lost account

Posted: 07 Jan 2013, 19:15
by Henhouse
Your account was most likely removed after a year of inactivity.

Re: Lost account

Posted: 07 Jan 2013, 21:25
by fiercy
Wow, hard to believe that I have not logged in in a year. But if so, is there no chance of retrieving it. If not, is it possible to retrieve items that I've donated for and then give them to a new character?

Thanks in advance,

Re: Lost account

Posted: 12 Jan 2013, 09:55
by fiercy
Henhouse?

Re: Lost account

Posted: 12 Jan 2013, 22:34
by Henhouse
Unfortunately not at this point since everything is gone.

Since this seems to be something I get a few emails about every month, I've written a forum post outlining a way to being preventing this from happening to others in the future if you care to read: http://www.smolderforge.com/forums/view ... w=viewpoll