Smolderforge Support Community

Dear all

Back in the days, like 1-2 years ago, I used to play here quite alot.

But until today, I had a break from WoW - now because I have a new computer since then, I don't have any idea what my account name used to be. (Tried alot of them already)

But it seems that my mail is still bound to this account ([email protected]) because I can't use it in my new account.

So I thought to myself, maybe you could resend all my account details to my mail, or atleast the name. Reset an account psw isn't that hard after all.

I hope you can help me, best wishes


Olivier Lieberherr

If you have been gone 10+ months your account has probably been wiped from the server. To maintain the level of speed and health for our databases we perform semi-annually prunes in which we delete inactive accounts from the server. These accounts cannot be restored and no types of refunds are to be awarded for lost items.

I'm afraid that appears to be the case here. I was unable to find any account under this email address. In the future, you may want to just email us at GM at Smolderforge.com instead of posting public info on the forums.