Smolderforge Support Community

Hi GMs, some weeks ago (when Henhouse was not there) I donated and received the donation code. But then I wasn't using my brain and actived the code on the wrong character.. yes I know, this is my mistake. But can't you please somehow give me a new code and delete the character? I actually donated to get some items on the character "Smile", but because of my stupidity they are on "Twisted" now :/ It's the second time donating.

I would be really thankful if you could help me. Thank you in advance.

Unfortunately since you already geared the character, you've therefore used this donation and we are unable to grant you a restore. This is now classified as a donorship transfer.

We can only help you if you immediately logout and inform us of this so we can delete the character and grant you a new one. What you're asking us to do now is to give you a free transfer, which we cannot do.

Yeah, I've already geared the character because I was like "damn, I won't get it transfered anyway". Then I tried to play with that character and gave it up because I can't play hunter at all.

That means I wasted 5 bucks, cool :<