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paypal

Posted: 19 Feb 2011, 15:47
by Abwyz
I donated 5$ for server today, via credit card. I received pay confirmation but not in game key yet, is it normal?

Re: paypal

Posted: 19 Feb 2011, 15:51
by Endania
The donation code is in a seperate e-mail that comes from Henry925, NOT in the PayPal email.

Look in your trash/junk folder.

Re: paypal

Posted: 19 Feb 2011, 15:59
by Abwyz
I didn't get any other mail than this from paypal

Re: paypal

Posted: 19 Feb 2011, 18:53
by Henhouse
Credit cards usually experience problems with not receiving emails from us.

Simply open a ticket in-game if you haven't already containing the Paypal email address you specified in the form when you filled out the credit card information, there was a box for "Email" I'll need that address. Then I'll be able to look up your code and send it to you. Or you can email GM @ Smolderforge.com with the email address and I'll mail it to you.

Re: paypal

Posted: 19 Feb 2011, 18:59
by Abwyz
I sended an e-mail to [email protected]

Re: paypal

Posted: 19 Feb 2011, 19:41
by Henhouse
Alright check your email I've sent a response.

Re: paypal

Posted: 19 Feb 2011, 20:47
by Abwyz
All working, thank you.