Smolderforge Support Community

Hey, i donated the 5 for the s4 gear, and its been nearly 24 hours and the transaction is still on hold. The little security service thingy smolderforge uses says its verifying the transaction or whatever. It says something like "this may take a moment" but its been nearly 24 hours...

My question is: is this normal? Is this a problem? Should i just wait it out or should i take action or what? The fact that it says it may take a "moment" yet its been nearly 24 hours makes me think its never going to finish verifying.

If the tab is still saying that, that is not right. You can close that and check your Paymentwall account I believe to see if anything processed or not. If not, you may want to try again or another browser.

My dumb ass didnt read the info at the top of the donation page: "Some payment methods may take longer than others to fully process. This can vary between 1 hour - 1 day in some cases.
Bank transfer donations may take a day or two to process."

I'll wait another day or two then worry about it.

Also, i cant try again because when i do, it just brings me to a page telling me that the transaction is on hold.