Smolderforge Support Community

Hi, i would like to know is it possible to restore my vote points? Yday i had 60, now i have 25 ... only i have acceess to my acc and i need them coz next weeks i wont have a chance to vote ...

Nice answer.

Hi there,

It is not possible that only you have lost vote points. Either you or someone else having access to your account purchased something on the website.

Only I have access to my account and I am not the only one with such issue.

Maybe you click more than once when you bought an item since it doesn't refresh your points when you do it but they are spent.

I didn't buy anything.

Unless you're referring to an incident in December where vote points were altered by us (and then compensated for), we have not done anything to points and they do not change randomly. Something that was either purchased, or double purchased. Unfortunately we do not have logs in place on votes since this system usually is free of issues due to how simple it is.