Page 1 of 1

problem with connect...

Posted: 19 Dec 2016, 20:43
by rpoiu
hello, i have problem to connect to server... i can chose realm, but ill get stuck with "logging in to the game server" window... i have your client and realm list set realmlist connect.smolderforge.com... can you help me?

Re: problem with connect...

Posted: 20 Dec 2016, 08:29
by Oldsalt
Hi there, you should try to check your World of Warcraft folder, delete the "Cache" folder and the settings file "Config.wtf" located in the "WTF" folder.

Re: problem with connect...

Posted: 20 Dec 2016, 10:50
by rpoiu
notning chanched... it will be propably problem with my internet provider... before one year i was play on your server easy, but now before 2 weeks he did something with my receiver on roof... so there is that problem i thnk... coz i dont have antivirus and notning what can blocking connecting to your server

Re: problem with connect...

Posted: 21 Dec 2016, 00:38
by Oldsalt
You may also try to flush your DNS cache.
Press Windows + R, type cmd and press Enter. Then type "ipconfig /flushdns" (without the quotation marks) and press Enter.
By the way, I highly advise you to use an antivirus AND a firewall.

Re: problem with connect...

Posted: 21 Dec 2016, 23:10
by rpoiu
Nothing chanched.

Re: problem with connect...

Posted: 22 Dec 2016, 01:27
by Henhouse
What country are you from, by chance? We're getting several reports from people from Russia having issues connecting.

If you open Windows Command prompt and type:

Code: Select all

ping 37.59.9.239
Can you take a screenshot of what comes back? Does anything get returned?

Re: problem with connect...

Posted: 22 Dec 2016, 01:47
by rpoiu
The time limit has expired. I cannot connect to that IP... I´m from czech republick, but before one year i was play on your server normally. I still have char there. For that time no hardvere changed at home and I still have same internet.

Re: problem with connect...

Posted: 22 Dec 2016, 01:54
by rpoiu
Image