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Re: Donation methods
Posted: 03 Feb 2016, 22:06
by maxtoz99
I recently donated through Visa, i wanted to donate again and realized that there are less payment methods now?
Re: Donation methods
Posted: 05 Feb 2016, 01:06
by Henhouse
Paymentwall may have removed some for your country :/. Unfortunately I don't have control over that if they do. Sorry about that; did they remove Visa from you?
Re: Donation methods
Posted: 06 Feb 2016, 09:51
by danleo
Hello,
I've donated yesterday through MOBIAMO (sms) for the S4 gear, supposed to be $5. The SMS was 10 Euro actually and I've received only 1 code. What happens to the other almost 5$? Can I receive another code?
Apologies if this is not in the correct section.
Dan
Re: Donation methods
Posted: 06 Feb 2016, 18:27
by Henhouse
SMS comes with extra fees Paymentwall charges, not us. SMS is something we didn't offer for many, many years because we're not fans of it. The fees for mobile service carriers are usually incredibly high, which is why you're paying about twice as much. We're going to end up maybe receiving like $3 of that donation too...
But because players for so many years begged us to add SMS, since many stated it was the "only way they could donate", we allowed it. If you have the ability to use another method over SMS, I highly recommend it. I'm sorry to hear about the extra fees they put on there; it just shows why I don't like that method.
Re: Donation methods
Posted: 07 Feb 2016, 00:24
by danleo
Ok, got it. Thank you.