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Re: Issue with the account

Posted: 09 Oct 2015, 17:57
by psychofast
Hello! I have an account on your server, i have been playing on smolderforge for a long time, supported the server with few donations and i liked it very much. I would like to start playing on it again but when i tried to log on it said that my account was banned? I havent been online for year and a half or more since i was in the military. Can i please have some update on whats going on with it? I am positive that it is some kind of misunderstanding, thank you very much for your help!

User name of the account: psychofast

god bless, Addictz

Re: Issue with the account

Posted: 10 Oct 2015, 03:11
by Henhouse
This account was closed on 30 July, 2014 due to hacking to GM Island and being caught by a Game Master.

Re: Issue with the account

Posted: 11 Oct 2015, 11:23
by psychofast
That doesnt make any sense to me, is it possible that my account was played by someone else? It does say when i log on the main page that i am not browsing from the same IP

Re: Issue with the account

Posted: 11 Oct 2015, 16:15
by Deems
You just had said "oh sorry. I regret my actions I was stupid back then" you could've probably got unbanned, but denying is not the way to go ^.-

Re: Issue with the account

Posted: 11 Oct 2015, 21:34
by psychofast
No i havent mate. Im asking an honest question because this is either some kind of a mistake or someone really did play from my account. For starters i couldnt log on the front page and i had to retrieve the password of my account couple of days ago and that is after over a year and a half. As i already mentioned it did say that `i was not browsing from the same IP`. Is there any way i can assist the staff with some kind of info? Please let me know.

Re: Issue with the account

Posted: 29 Oct 2015, 17:59
by psychofast
Hello! Is there any update on what is going on with my account? I would really like to log on here and there and have a few duels/arenas on my toons. Again if there is any way i can assist you guys with some kind of info i will gladly help out!

Re: Issue with the account

Posted: 09 Jan 2016, 08:39
by psychofast
Hen, could i get some update if you dont mind? Can i somehow contribute?
I would like to keep upgrading the account, please when you have some time take a look at my case. Thanks alot!

Re: Issue with the account

Posted: 12 Jan 2016, 10:28
by Xios
Hello!
This is very unfortunate
We can't see if someone hacked you or not, and if it was a friend that played or yourself. Not that it really matter since you are responsible for everything that happens to your account(if you're the owner of that account).
Feel free to email [email protected] for appeal there's always hope!

Re: Issue with the account

Posted: 12 Jan 2016, 22:43
by psychofast
Thank you very much, i sure will appeal!