Issue with the account

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psychofast
Posts: 8

Re: Issue with the account

Post by psychofast »

Hello! I have an account on your server, i have been playing on smolderforge for a long time, supported the server with few donations and i liked it very much. I would like to start playing on it again but when i tried to log on it said that my account was banned? I havent been online for year and a half or more since i was in the military. Can i please have some update on whats going on with it? I am positive that it is some kind of misunderstanding, thank you very much for your help!

User name of the account: psychofast

god bless, Addictz
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Henhouse
Administrator
Administrator
Posts: 7855
Location: Sweden
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Re: Issue with the account

Post by Henhouse »

This account was closed on 30 July, 2014 due to hacking to GM Island and being caught by a Game Master.
Administrator - Project Lead / Server Management / Core Development
psychofast
Posts: 8

Re: Issue with the account

Post by psychofast »

That doesnt make any sense to me, is it possible that my account was played by someone else? It does say when i log on the main page that i am not browsing from the same IP
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Deems
Posts: 1508
Location: Wonderland

Re: Issue with the account

Post by Deems »

You just had said "oh sorry. I regret my actions I was stupid back then" you could've probably got unbanned, but denying is not the way to go ^.-
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psychofast
Posts: 8

Re: Issue with the account

Post by psychofast »

No i havent mate. Im asking an honest question because this is either some kind of a mistake or someone really did play from my account. For starters i couldnt log on the front page and i had to retrieve the password of my account couple of days ago and that is after over a year and a half. As i already mentioned it did say that `i was not browsing from the same IP`. Is there any way i can assist the staff with some kind of info? Please let me know.
psychofast
Posts: 8

Re: Issue with the account

Post by psychofast »

Hello! Is there any update on what is going on with my account? I would really like to log on here and there and have a few duels/arenas on my toons. Again if there is any way i can assist you guys with some kind of info i will gladly help out!
psychofast
Posts: 8

Re: Issue with the account

Post by psychofast »

Hen, could i get some update if you dont mind? Can i somehow contribute?
I would like to keep upgrading the account, please when you have some time take a look at my case. Thanks alot!
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Xios
Game Master
Game Master
Posts: 194
Location: Gothenburg
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Re: Issue with the account

Post by Xios »

Hello!
This is very unfortunate
We can't see if someone hacked you or not, and if it was a friend that played or yourself. Not that it really matter since you are responsible for everything that happens to your account(if you're the owner of that account).
Feel free to email [email protected] for appeal there's always hope!
Retired Game Master.
psychofast
Posts: 8

Re: Issue with the account

Post by psychofast »

Thank you very much, i sure will appeal!
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