Got banned when logged ingame after a year

[Suomussalmi]

Yday i logged into my 2 accs i have on Smolderforge, both banned, any GM can help me? Ty for answer

[Henhouse]

Hi there,

I will need to know a character name on each account so I can look into this. You can also email us at [email protected] about account related issues/appeals if you would prefer the information to remain private.