problems connecting

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Victort
Posts: 57

problems connecting

Post by Victort »

Hey guys
my friend who just made an account on smolderforge can't log on.
He has the correct version of client and correct realmlist but he gets the incorrect password error when he tries to log on. "the information you have entered is not valid" ...
When I try to log on that account it works just fine.
Anyone has any idea what could be the problem?
Frostleaf - NE Druid
Coolwavy - Draenei Shaman
Felpaw - Tauren Druid
Wetwillie - Orc Shaman
Cube
Posts: 2551

Re: problems connecting

Post by Cube »

Did he change his realmlist?
Balls, Cube, Deems, Google [Bot]
Victort
Posts: 57

Re: problems connecting

Post by Victort »

Victort wrote: He has the correct version of client and correct realmlist
Frostleaf - NE Druid
Coolwavy - Draenei Shaman
Felpaw - Tauren Druid
Wetwillie - Orc Shaman
Cube
Posts: 2551

Re: problems connecting

Post by Cube »

Oh, apparently I decided to skip that whole line. My bad.

Now it just sounds plain wierd. Could be the cache if he's played on other 2.4.3 servers with the same client I guess.
Balls, Cube, Deems, Google [Bot]
Vord
Game Master
Game Master
Posts: 324

Re: problems connecting

Post by Vord »

Is he still experiencing this problem? It looks like he's either using the wrong password or using the wrong realmlist.

Ask him to check the spelling, maybe he missspelled something.
Retired Game Master
Victort
Posts: 57

Re: problems connecting

Post by Victort »

He's using the right realmlist
set realmlist connect.smolderforge.com
He shared the account with me and i can log onto it just fine.
So yes he's got the login info right.
Frostleaf - NE Druid
Coolwavy - Draenei Shaman
Felpaw - Tauren Druid
Wetwillie - Orc Shaman
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Henhouse
Administrator
Administrator
Posts: 7855
Location: Sweden
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Re: problems connecting

Post by Henhouse »

Different keyboard localization, typing in all caps, really bad at typing?
Administrator - Project Lead / Server Management / Core Development
Killmefoo
Posts: 16
Location: Sweden

Re: problems connecting

Post by Killmefoo »

Try creating a new account to see if it works better.
Terezi
Game Master
Game Master
Posts: 124

Re: problems connecting

Post by Terezi »

Henhouse wrote:Different keyboard localization, typing in all caps, really bad at typing?
Unfortunately WoW does not seem to check on caps regarding the password. You could LeeTsPeAk your password and still get in with all upper or lowercase letters. This was also on retail, so it's not our end. I imagine this was one of the reasons they got authenticators.
Retired Game Master.
waikato
Posts: 1

Re: problems connecting

Post by waikato »

im also having this problem, everything is right my pass/user is all lowercase, i dunno whats going on.
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