Account banned
Account banned
Ok. A couple of months ago i was playing on this server, i had about 2 main characters. The one rogue i donated on, but the card on the paypal that was supposed to send the money was closed about a moth after. that day i was banned for not paying, and i have no way to get a new card on my paypal. BUT would it be possible to get unbanned if you delete that rogue? because its the other character, the nonDonator shammy i realy like.
Re: Account banned
We've had incidents in the past where people have donated a lot and forced their credit card company to recall all the money claiming some lie which of course there is nothing we can do about it. We contact users when this happen 1-2 times and if no reply we close their account.
You cooperation would have been very helpful and you could have prevented this ever happening if you didn't ignore us when we tried to resolve the situation. I don't understand why you would wait months after it's all been taken care of. Nevertheless, I will need to review the situation before I can make a decision. If it's minor, then yes this may be possible but it's still not fair that you received a free donor and got to play on it for an amount of time and recalled the money.
Account related issues are handled via email so just dispatch one to us and provide all the information we need to review the case.
You cooperation would have been very helpful and you could have prevented this ever happening if you didn't ignore us when we tried to resolve the situation. I don't understand why you would wait months after it's all been taken care of. Nevertheless, I will need to review the situation before I can make a decision. If it's minor, then yes this may be possible but it's still not fair that you received a free donor and got to play on it for an amount of time and recalled the money.
Account related issues are handled via email so just dispatch one to us and provide all the information we need to review the case.
Administrator - Project Lead / Server Management / Core Development
Re: Account banned
I didnt ignore you when you sent the mail about my account beeing banned, and i think i paid because the credit card worked fine for about a month after my donation, so i seriously dont kno why the money didnt get transfered.
*edit*
and i forgot to mention tha my account name is khhundvin
i am sorry if im sounding offensive, but i am not so good at english, so it is hard to say things in a different way. But i am not trying to be a douche.
*edit*
and i forgot to mention tha my account name is khhundvin
i am sorry if im sounding offensive, but i am not so good at english, so it is hard to say things in a different way. But i am not trying to be a douche.
Re: Account banned
Wow, Really?akin93 wrote:I didnt ignore you when you sent the mail about my account beeing banned, and i think i paid because the credit card worked fine for about a month after my donation, so i seriously dont kno why the money didnt get transfered.
*edit*
and i forgot to mention tha my account name is khhundvin
i am sorry if im sounding offensive, but i am not so good at english, so it is hard to say things in a different way. But i am not trying to be a douche.
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