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Donation ID Too short (Video Resolution)

Posted: 27 Jan 2013, 19:29
by Loana
Hey.

Just realized that it kept saying wrong code when I input the transaction ID to the vendor, and I found out it was cause of my resolution. It wouldn't allow more than 12 digits. Which is something to consider letting players know in the email they get, that they need to try with different reso's if it's not working.

Player Mall 1920x1080 donator guy didn't work, so I had to change it all the way down to 1024x768.

Re: Donation ID Too short (Video Resolution)

Posted: 27 Jan 2013, 20:43
by Exsurgo
Wow really? I remember having that problem and I just kept trying it/logging in and out/clearing cache and it eventually worked.

Re: Donation ID Too short (Video Resolution)

Posted: 27 Jan 2013, 21:24
by Henhouse
Exsurgo wrote:Wow really? I remember having that problem and I just kept trying it/logging in and out/clearing cache and it eventually worked.
This works.

Restart WoW, and/or clear cache. Works like a charm.

Re: Donation ID Too short (Video Resolution)

Posted: 28 Jan 2013, 18:02
by Firstaidkit
Relog works perfect. Just don't copy / paste the codes over (something goes wrong sometimes I have had the same problem on this server and even in the App Store of Apple when I redeemed a iTunes $15 dollar card) instead type them over to prevent this issue.