Smolderforge Support Community

Extacy

It's been several days and telenor haven't answered me.. I'm going to try to call them soon to see what is going on. Have you maybe gotten any update on this matter, Henhouse? EDIT** I managed to resovle it with Telenor, it was they who made an error and they have agreed to refund the 700 SEK. Sorry...

This is an exact reason why I never wanted to offer SMS donations on Smolderforge. They're terrible for us, and they're terrible for the user as well. Everybody gets ripped off. It's completely up in the air sometimes what happens in between. I do not understand where this charge came from since Pa...

Oldsalt wrote:Please send me all the timestamps by PM, I'll directly talk to Henhouse about that.

Sent you PM!

Alright, as soon as I come home I'll PM you the sms bill and email bill with time stamp.

And okay, I understand and I appreciate the help.

Yes I have a sms bill, I can give the timestamps and everything, I can provide every info/proof you want me to, just help me. And I know he said you don't "handle payments" but what do you want me to do? I bought it from you, not someone else, I am not reciving any help from my bank or pay...

I wrote a post some time ago explaining my problem, you simply answered you don't know how I got billed 70 euro instead of 4. I am really pissed since today is the day I got the tab, and I'm not paying this much. I like this private server but this is complete bullshit, I have both mobile sms-proof ...

I dont really know what to write to them, should i just say i got billed 70$ instead of 5$ when i donated to "smolderforge"? Or something along those lines.. and will that work? Like will they accept that?

Also btw -- i donated with my phone if that changes anything

Thats the wierd part, its also not like I got stuff for 70$ I just got billed that much. But okay, ill contact them but how and what should i write? Would appriciate any kind of help

Hey, not sure if this is the right place to write but im on my mobile, in a diffrent country on vocation with limited internet so I dont have time to search for the appropriate place and I couldnt find any "support". My problem is that I donated 5$ for donation mall ACCSES which I got, but...